Was that with Apple? I've had better luck with trade-in programs. I traded in a Pixel 5 for a new Pixel 7 from AT&T bc they had a program that allowed almost any trade-in. So my Pixel 6 was worth more so kept it & wanted to sell it. Then I got lazy & decided to try GadgetPickup.
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That's the only thing about Apple/iPhone that makes me jealous. I love Android and am constantly frustrated by my wife's iPhone. But I envy how they keep their value so much better than Android phones do.